Shipping Policy for Orcasells.com
Where Do We Ship From?
At Orcasells.com, we collaborate with leading manufacturers across the globe to offer you the best in value and quality. Consequently, your orders might be shipped from diverse locations including China, India, Vietnam, among others. We prioritize the handling of your package, entrusting it to major shipping carriers such as USPS, EMS, and YUNEXPRESS, ensuring a smooth and careful delivery process.
Order Processing and Shipping Times
- Order Confirmation: Upon placing an order, you will receive an email confirmation.
- Processing Time: Your order will begin processing 6 hours after successful payment. Typically, processing takes 1-3 days. During peak periods or unforeseen crises, processing may extend by an additional 1-2 days.
- Shipping Notification: Once dispatched, we will send you a shipping notification email with a tracking number.
- Tracking Information: Tracking details might take more than 24 hours to update post-shipment.
Note: Some orders might be shipped in multiple parts. You will receive separate dispatch notifications for such split shipments.
Estimated Delivery Times
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Pre-Shipment Processing: Items may take 2-5 business days for pre-shipment processing. This should be factored into your shipping time estimates.
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Shipping Estimates: We offer worldwide shipping via USPS and YunExpress. The delivery times vary based on regions:
Region Processing Time Delivery Time North America (excluding Mexico) 1-3 business days 6-10 business days Europe & UK 1-3 business days 10-20 business days Australia, New Zealand, Chile, and others 2-4 business days 10-25 business days
Please Note:
- Delivery times may be affected by holidays, customs, weather conditions, and other unforeseen factors.
- We are not responsible for delays or returns due to incorrect or incomplete shipping information provided by the customer.
- Once your order has reached a certain stage in preparation, it cannot be canceled or amended.
- Delivery times may vary due to factors beyond our control. We commit to keeping you informed with the latest information available.
For any further assistance or queries regarding shipping, please feel free to contact our support team at support@orcasells.com. We are here to ensure a seamless and satisfying shopping experience for you.